This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact us for verification.
Our core beliefs
- User privacy and data protection are human rights
- We have a duty of care to the people within our data
- Data is a liability, it should only be collected and processed when absolutely necessary
- We will never sell, rent or otherwise distribute or make public your personal information
Relevant Legislation
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
- Australian Privacy Act 1988 (APA)
Personal Information
This website collects and uses personal information for the following reasons:
- Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor. GA makes use of cookies, details of which can be found on Google’s developer guides and our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
- Should you choose to add a comment to any posts that we have published, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any third party data processors. You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website. Only your name will be shown on the public-facing website although if the supplied email address is linked to a Gravatar account, your Gravatar photo may also be displayed. Your comment and it’s associated personal data will remain on this site until we see fit to either 1.) remove the comment or 2.) remove the blog post. Should you wish to have the comment and it’s associated personal data deleted, please contact us. If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.
- Should you choose to contact us using the contact form, none of the data that you supply will be stored by this website or passed to any third party data processor. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.
- If you decide to enter a user account on our webstore some personal information will be stored within this website’s database. We allow checkout as a guest, and this information can be removed by deleting your user account or contacting us to remove.
- Credit cards are never stored on our website or servers. We use Authorize.net who is a credit card processing company whose details can be found at authorize.net
- We may add your contact details to our mailing list, and will occasionally notify you of new products, relevant news, or events. You can request removal from our mailing list by unsubscribing using the unsubscribe links or by requesting removal via email.
Website Server
Our websites are hosted by bluehost that provides backup and security features.
Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities if it is apparent that personal data stored in an identifiable manner has been stolen.
Changes to our privacy policy
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.